What happens if I don't choose a network hospital?

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Monday to Friday 8am to 5pm
Saturdays 8am to 12pm
Closed on Sundays and Public Holidays
For emergency pre-authorisation members/ providers may contact our after-hours call centre on 0315734016 or 0860117859
Web chats : 8am to 5pm Monday to Friday – 8am to 12pm on Saturdays (closed on Sundays )
WhatsApp : 8am to 6pm Monday to Friday – 8am to 4pm on Saturdays and public holidays (closed on Sundays)

April 01, 2020 06:18

Ingwe Option: Members who choose Ingwe Network hospitals and do not use this provider will have a co-payment of 30% on the hospital account. Members who choose State hospitals and do not use this provider will have a co-payment. This co-payment will be the difference in the cost between state facility charges and the amount charged by the provider they use.
Impact Option: Members who do not use Impact Network hospitals will have a 30% co-payment on their hospital account.
Custom, Incentive and Extender Options: Members who choose Associated hospitals and do not use them, will be liable for a 30% co-payment on their hospital account.