This benefit takes care of certain life-threatening conditions, such as diabetes and heart disease, that need ongoing treatment. It covers 26 conditions under Prescribed Minimum Benefits* according to the Chronic Disease List at State facilities.
Monday to Friday 8am to 5pm
Saturdays 8am to 12pm
Closed on Sundays and Public Holidays
For emergency pre-authorisation members/ providers may contact our after-hours call centre on 0315734016 or 0860117859
Web chats : 8am to 5pm Monday to Friday – 8am to 12pm on Saturdays (closed on Sundays )
WhatsApp : 8am to 6pm Monday to Friday – 8am to 4pm on Saturdays and public holidays (closed on Sundays)
This benefit takes care of certain life-threatening conditions, such as diabetes and heart disease, that need ongoing treatment. It covers 26 conditions under Prescribed Minimum Benefits* according to the Chronic Disease List at State facilities.