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Monday to Friday 8am to 5pm
Saturdays 8am to 12pm
Closed on Sundays and Public Holidays
For emergency pre-authorisation members/ providers may contact our after-hours call centre on 0315734016 or 0860117859
Web chats : 8am to 5pm Monday to Friday – 8am to 12pm on Saturdays (closed on Sundays )
WhatsApp : 8am to 6pm Monday to Friday – 8am to 4pm on Saturdays and public holidays (closed on Sundays)

Money back option if I do not use by benefits on Ingwe?

  • Updated

Your medical cover was in force for the period indicated on your membership confirmation letter. You had access to all the Ingwe Option benefits during this period.


Unfortunately we do not allow for refunds if you did not use your benefits for the period you were covered for.

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Contact Momentum Medical Scheme

For local emergencies

082 911

Available 24 hours a day, 7 days a week, 365 days a year.

For international emergencies


+27 11 541 1263

Available 24 hours a day, 7 days a week, 365 days a year.

Momentum Medical Scheme Ethics and Fraud line

0800 000 438

MomentumMedicalScheme@tip-offs.com

Available 24 hours a day, 7 days a week, 365 days a year.

Client service, claims and authorisations

0860 117 859

+27 31 573 4008

claims@momentumhealth.co.za

member@momentumhealth.co.za

Business hours are Monday to Friday from 07:30 to 17:00. Saturdays from 08:00 to 12:00. Closed on Sundays and public holidays.
Other Momentum contacts