Monday to Friday 8am to 5pm
Saturdays 8am to 12pm
Closed on Sundays and Public Holidays
For emergency pre-authorisation members/ providers may contact our after-hours call centre on 0315734016 or 0860117859
Web chats : 8am to 5pm Monday to Friday – 8am to 12pm on Saturdays (closed on Sundays )
WhatsApp : 8am to 6pm Monday to Friday – 8am to 4pm on Saturdays and public holidays (closed on Sundays)
Momentum Medical Scheme has contracted with Netcare911 to provide our members with emergency medical transport benefits within the borders of South Africa. Netcare911 is available 24 hours a day and seven days a week to assist our members in the event of an emergency. To read more click on the link