Monday to Friday 8am to 5pm
Saturdays 8am to 12pm
Closed on Sundays and Public Holidays
For emergency pre-authorisation members/ providers may contact our after-hours call centre on 0315734016 or 0860117859
Web chats : 8am to 5pm Monday to Friday – 8am to 12pm on Saturdays (closed on Sundays )
WhatsApp : 8am to 6pm Monday to Friday – 8am to 4pm on Saturdays and public holidays (closed on Sundays)
New claims may be submitted to claims@momentumhealth.co.za as an attachment and this should be in one of the following formats :
JPEG, JPG, JPE, GIF, PNG, PDF or TIFF.
Kindly ensure that your bank details are updated with us, should a refund be due to you. Should you wish to update or validate the banking details, kindly complete the changes to banking details form (and attach a copy of your ID)