Monday to Friday 8am to 5pm
Saturdays 8am to 12pm
Closed on Sundays and Public Holidays
For emergency pre-authorisation members/ providers may contact our after-hours call centre on 0315734016 or 0860117859
Web chats : 8am to 5pm Monday to Friday – 8am to 12pm on Saturdays (closed on Sundays )
WhatsApp : 8am to 6pm Monday to Friday – 8am to 4pm on Saturdays and public holidays (closed on Sundays)
You need to obtain pre-authorisation from Momentum Medical Scheme for : Hospitalisation , Day clinic admissions,Specialised Procedures/ Treatment ,MRI, Magnetic resonance cholangiopancreatography (MRCP), whole body radioisotope,PET and CT scans ,All other Major Medical Benefits. To read more click on the link