You must obtain pre-authorisation from Momentum Medical Scheme on 0860 102 493 or email on [email protected] for:

• An emergency hospital admission needs to be authorised within 72 hours after admission
• A planned hospital / day clinic admission should be authorised 48 hours before your admission
• For out-of-network, casualty and after hours doctor visits you need to contact us within 72 hours to notify us that you have used this benefit
• Specialist visits out-of-hospital - obtain authorisation 48 hours before your specialist appointment, and your Ingwe Network doctor must refer you to the specialist

Please note: You do not need to call us before going to the doctor, optometrist or dentist but your provider will call us to confirm benefits.