You must obtain pre-authorisation from Momentum Medical Scheme on 0860 102 493 or email on firstname.lastname@example.org for:
- An emergency hospital admission needs to be authorised within 72 hours after admission
- A planned hospital / day clinic admission should be authorised 48 hours before your admission
- For out-of-network, casualty and after hours doctor visits you need to contact us within 72 hours to notify us that you have used this benefit
- Specialist visits out-of-hospital - obtain authorisation 48 hours before your specialist appointment, and your Ingwe Network doctor must refer you to the specialist
Please note: You do not need to call us before going to the doctor, optometrist or dentist but your provider will call us to confirm benefits.