Monday to Friday 8am to 5pm
Saturdays 8am to 12pm
Closed on Sundays and Public Holidays
For emergency pre-authorisation members/ providers may contact our after-hours call centre on 0315734016 or 0860117859
Web chats : 8am to 5pm Monday to Friday – 8am to 12pm on Saturdays (closed on Sundays )
WhatsApp : 8am to 6pm Monday to Friday – 8am to 4pm on Saturdays and public holidays (closed on Sundays)
Our Business hours are:
Monday to Friday from 07:30 to 19:00. Saturdays from 08:00 to 13:00.
Our emergency services hours (for accident and emergency cover pre-authorisation only) are:
Monday – Friday, 19:00 to 7:30
Saturday, 13:00 to 07:30
Sundays and public holidays, 07:30 to 07:30
Click here to access our contact details or WhatsaApp us on 0860 102 903 if you want to chat.