Health4Me: How do I submit a claim for a refund?

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Monday to Friday 8am to 5pm
Saturdays 8am to 12pm
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For emergency pre-authorisation members/ providers may contact our after-hours call centre on 0315734016 or 0860117859
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August 26, 2020 17:46

Claims can be submitted by submitting your claim for a refund to health4merefunds@momentum.co.za. Please keep a reference number that you will receive on email to track your claim. Our turnaround time for refunds is 5-7 business days, provided that all documentation has been received. Please include the following documents for all refunds submitted to Health4Me so that they are processed quickly:

ID copy of main member
A detailed claim (with member number on it)
Proof of payment (such as a receipt or bank statement)
Bank statement or proof of banking details not older than 3 months Please note that benefit rules and limits still apply on refunds.