Health4Me: How do I submit a claim for a refund?

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August 26, 2020 17:46

Claims can be submitted by submitting your claim for a refund to health4merefunds@momentum.co.za. Please keep a reference number that you will receive on email to track your claim. Our turnaround time for refunds is 5-7 business days, provided that all documentation has been received. Please include the following documents for all refunds submitted to Health4Me so that they are processed quickly:

ID copy of main member
A detailed claim (with member number on it)
Proof of payment (such as a receipt or bank statement)
Bank statement or proof of banking details not older than 3 months Please note that benefit rules and limits still apply on refunds.

Available 24 hours a day, 7 days a week, 365 days a year.

Client service, claims and authorisations

0860 117 859

+27 31 573 4008

claims@momentumhealth.co.za

member@momentumhealth.co.za

Business hours are Monday to Friday from 07:30 to 17:00. Saturdays from 08:00 to 12:00. Closed on Sundays and public holidays.

Other Momentum contacts

Health4Me: How do I submit a claim for a refund?

Contact Momentum Medical Scheme

For local emergencies

For international emergencies

Momentum Medical Scheme Ethics and Fraud line

Client service, claims and authorisations