- Request a call and a doctor will call you back within an hour.
- Send a text and a doctor will reply within an hour.
- Check your symptoms on the App to get an idea of what’s wrong.
- Get daily tips from a doctor to stay healthy.
Monday to Friday 8am to 5pm
Saturdays 8am to 12pm
Closed on Sundays and Public Holidays
For emergency pre-authorisation members/ providers may contact our after-hours call centre on 0315734016 or 0860117859
Web chats : 8am to 5pm Monday to Friday – 8am to 12pm on Saturdays (closed on Sundays )
WhatsApp : 8am to 6pm Monday to Friday – 8am to 4pm on Saturdays and public holidays (closed on Sundays)