Monday to Friday 8am to 5pm
Saturdays 8am to 12pm
Closed on Sundays and Public Holidays
For emergency pre-authorisation members/ providers may contact our after-hours call centre on 0315734016 or 0860117859
Web chats : 8am to 5pm Monday to Friday – 8am to 12pm on Saturdays (closed on Sundays )
WhatsApp : 8am to 6pm Monday to Friday – 8am to 4pm on Saturdays and public holidays (closed on Sundays)
On the Ingwe Option, the higher of your or your spouse/partner's gross income, if he/she is included on your membership, is used to calculate the contributions you pay. If the principal member is a minor, the income of the parents or legal guardians will be used to calculate the contributions payable.