Healthcare contacts
Emergency
For international emergencies only
Open 24 hours, 7 days a week, including public holidays.
Service and enquiries
International number
+27 31 573 4008
or
+27 31 573 4000
Business hours are Monday to Friday from 07:30 to 17:00. Saturdays from 08:00 to 12:00. Closed on Sundays and public holidays.
Claims
International number
+27 31 573 4008
or
+27 31 573 4000
Business hours are Monday to Friday from 07:30 to 17:00 and 08:00 to 12:00 on Saturdays. Closed on public holidays.
Fraud
momentummedicalscheme@tip-offs.com
Business hours are Monday to Friday from 07:30 to 17:00 and 08:00 to 12:00 on Saturdays. Closed on public holidays.
Complaints process
If you're not satisfied with our resolution to your complaint after you've followed our handling process, you can then file your complaint with the relevant ombudsman, council or adjudicator.