Monday to Friday 8am to 5pm
Saturdays 8am to 12pm
Closed on Sundays and Public Holidays
For emergency pre-authorisation members/ providers may contact our after-hours call centre on 0315734016 or 0860117859
Web chats : 8am to 5pm Monday to Friday – 8am to 12pm on Saturdays (closed on Sundays )
WhatsApp : 8am to 6pm Monday to Friday – 8am to 4pm on Saturdays and public holidays (closed on Sundays)
Your Ingwe Primary Care or Ingwe Primary Care Network doctor will refer you to a specialist and give you a referral letter. You have access to consult any specialist.
Contact the member call centre on 0860 102 493 for authorisation, and to obtain a list of specialists in your area.
Please remember that we will only reimburse 100% of the Momentum Health Rate.