Ingwe Students

Ingwe Student members, we’ve got your answers. Learn how to make the most of your benefits, which healthcare providers are available to you in the Momentum Network, and so much more.

Request a Quotation / How much?

Affordability and value are the key elements that are considered during pricing, therefore Moment...

Banking details

  For the Scheme's banking details to make a deposit or electronic fund transfer (EFT) or wire tr...

Renew my membership - International Student

The renewal process applies to International Students who are currently or where members previous...

My details changed - new academic institution, new passport number. What must I do?

We do require a copy of the details we need to change for your. Please send it to studenthealth@m...

Request a quotation for student cover

Affordability and value are the key elements that are considered during pricing therefore Momentu...

Apply / join for a new membership - International Student

The quickest or fastest way is to click Apply for membership and follow the easy steps. The minim...

Apply for a new membership - South African Student

If you are a full time student registered at an academic institution for the current year and are...

Brochure for full time students studying in South Africa

Local Students Click here to see more details on the Ingwe benefits and contributions,  Remember ...

Ingwe option for students

Momentum Medical Scheme has done extensive research over the past 35 years to ensure that the ben...

Banking Details

For the Scheme's banking details to make a deposit or electronic fund transfer (EFT) or wire tran...

Doctor visits on Ingwe for students

You have unlimited consultations at any of the doctors on the selected network. No need to select...

Emergency benefit cover on Ingwe option for students

Emergency medical condition means the sudden and, at the time, unexpected onset of a health condi...

How to obtain medication on my Ingwe option?

Your option covers you for medicine if your Ingwe Network doctor prescribes it from our medicine ...

Casualty / out of network GP / doctor visit benefit

The Ingwe Option covers 1 out-of-network GP, after-hours GP or casualty consultation per benefici...

Optometry / glasses benefit for students on Ingwe

Your benefit includes one eye test and one pair of glasses every 2 years. Choose a frame from a ...

Dentist visits and benefits on Ingwe for students

We cover basic dentistry which includes the consultation, fillings and removal of teeth at a dent...

What is available on the Momentum App?

The Momentum App is secure and you have to create your own Login and password.  We do require a S...

Virtual Help: Connect face to face with one of our service agents

It is really easy.  Click here to chat face to face with one of our consultants Operating hours M...

Download the Momentum App

The Momentum App offers a wealth of information at your finger tips.  Download the App now - it i...

Contact us on WhatsApp

It is so easy to each us on WhatsApp.  Monday to Friday 8am to 4pm excluding public holidays in S...

What information must I have ready to request pre-authorisation?

You need to phone us on 0860 102 493 or email on pre-authorisations@momentumhealth.co.za and make...

How do I claim a refund if I paid for the healthcare treatment?

We must be able to successfully process the claim in order to refund you. All claims must have al...

How long is a claim valid?

A claim is only valid for 4 months following the service date. Please note:  You need to send us ...

What benefits require pre-authorisation?

You must obtain pre-authorisation from Momentum Medical Scheme on 0860 102 493 or email on pre-au...

What is pre-authorisation?

To access certain benefits, you need to contact Momentum Medical Scheme to check / confirm certai...

FREE WYSA wellness benefit

  All members have free access to WYSA wellness via Multiply Engage.   You may access the benefi...

International travel benefit for international students on the Ingwe option

The International Travel benefit is managed by Europ Assistance SA. The benefit covers emergency ...

FREE: Chat to a Doctor (Hello Doctor)

Students get free access to Hello Doctor, a mobile-phone based service that gives them 24/7 acces...

What forms part of the student Lifestyle Benefits

All students on the Ingwe option have access to the Lifestyle benefits.  Click here to view the L...

HealthSaver for students

The HealthSaver account is a Momentum product that let you save for medical expenses, such as vit...

Can I use my Ingwe benefits outside South Africa when I am back in my country?

The International Travel benefit is offered by Europe Assistance SA. The benefit covers emergency...

I want to upgrade my Ingwe option and join another plan

You are only allowed to change your option in January each year. The Scheme does not allow option...

How to understand your claims statement

Your claims statement will be emailed to you. Please ensure that you update your email records. T...

What is pre-authorisation?

To access certain benefits, you need to contact Momentum Medical Scheme to check / confirm certai...

Student digital membership card

Digital membership cards Kindly note we no longer issue and distribute membership cards.  Instead...

Can I get a refund of my Ingwe medical aid when I go back home to my country?

Your medical cover is linked to your study VISA and the academic year. Your travel plans do not a...

Can I add my dependant to my Ingwe medical aid for students?

The Ingwe option for students is only available for full time students earning less than R 775 pe...

Find a network provider for international students

The Ingwe Option Allows you access to Ingwe Active Network doctors, dentists and pptometrists. P...

Find a doctor network provider for local students

The Ingwe Option Allows you access to Ingwe Primary Care Network Doctors, Dentists and Optometris...

Find a specialist to visit on the Ingwe option

Your Ingwe Primary Care or Ingwe  Primary Care Network doctor will refer you to a specialist and ...

Find an Ingwe optometrist on the network

Your benefit includes one eye test and one pair of glasses every 2 years.  Remember to choose a f...

Find an Ingwe dentist on the network

We cover basic dentistry which includes the consultation, fillings and removal of teeth at a dent...

Find a hospital on Ingwe option for local students

If you have chosen the Ingwe Network Hospital option , please click here for the list of hospital...

Contact Momentum Medical Scheme

For local emergencies



Available 24 hours a day, 7 days a week, 365 days a year.

For international emergencies



Available 24 hours a day, 7 days a week, 365 days a year.

Client service, claims and authorisations


Call or WhatsApp
0860 117 859




Business hours are Monday to Friday from 07:30 to 17:00. Saturdays from 08:00 to 12:00. Closed on Sundays and public holidays.