FAQ

Covid 19 vaccine: frequently asked questions

Momentum Medical Scheme members can rest assured that their medical aid covers the cost of COVID-...

How to obtain pre-authorisation for a health platform benefit

Did you know you can obtain pre-authorisation for health platform benefits on our website? Go to ...

Registering for My Momentum (online profile)

Register now for an online profile and enter a world of endless possibilities. Let's get you star...

Accreditation with the Council for Medical Schemes

Healthcare advisers are required to be accredited with the Council for Medical Schemes (CMS). Thi...

Contact Momentum Medical Scheme

For local emergencies



Available 24 hours a day, 7 days a week, 365 days a year.

For international emergencies



Available 24 hours a day, 7 days a week, 365 days a year.

Client service, claims and authorisations


Call or WhatsApp
0860 117 859




Business hours are Monday to Friday from 07:30 to 17:00. Saturdays from 08:00 to 12:00. Closed on Sundays and public holidays.