Monday to Friday 8am to 5pm
Saturdays 8am to 12pm
Closed on Sundays and Public Holidays
For emergency pre-authorisation members/ providers may contact our after-hours call centre on 0315734016 or 0860117859
Web chats : 8am to 5pm Monday to Friday – 8am to 12pm on Saturdays (closed on Sundays )
WhatsApp : 8am to 6pm Monday to Friday – 8am to 4pm on Saturdays and public holidays (closed on Sundays)
All the Ingwe benefits are priced as per benefit structure and clearly defined.
The Scheme can only provide you access to the benefits as registered per Scheme Rules. Click here for your Ingwe benefit guide
You are only allowed to change your option in January each year. The Scheme does not allow option changes during the year.