Claims and Pre-authorisation
What information must I have ready to request pre-authorisation?
You need to phone us on 0860 102 493 or email on pre-authorisations@momentumhealth.co.za and make...
How do I claim a refund if I paid for the healthcare treatment?
We must be able to successfully process the claim in order to refund you. All claims must have al...
How long is a claim valid?
A claim is only valid for 4 months following the service date. Please note: You need to send us ...
What benefits require pre-authorisation?
You must obtain pre-authorisation from Momentum Medical Scheme on 0860 102 493 or email on pre-au...
What is pre-authorisation?
To access certain benefits, you need to contact Momentum Medical Scheme to check / confirm certai...